ISLE OF MAN
MANCHESTER
Floor 1, Blackfriars House
Parsonage
Manchester
M3 2JA
To find out more about our service please contact us to set up an initial meeting. We have offices in the Isle of Man, and Manchester, but are always happy to come and meet you in a convenient location.
If you wish to register a complaint, please write to the above address or telephone us on 01624 639955.
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service and more information can be found using the link provided here at www.financial-ombudsman.org.uk or by contacting them on 0800 0234567.
If you think you may be in financial difficulties free confidential help is available from the Money Advice Service https://www.moneyadviceservice.org.uk/en or by contacting them on 0800 138 7777.